Articles by phewadm

LastPass Breach (2H22) – FAQ

Background & Summary LastPass released information on 22 December 2022 confirming that a threat actor had accessed backups of LastPass user vaults along with associated metadata likely connecting those vaults with customer identities.  Technically this was a further update on previous partial disclosures, indicating that a breach in August 2022 was worse than they had initially thought (or let on). This is a bad headline for LastPass and its users, but the potential for an encrypted password vault to fall into the wrong hands is something that modern password managers are designed to be robust to. Information is still scant,

Read more

Additional Steps For Sophos Central Installations on MacOS 11 BigSur

Additional Steps For Sophos Central Installations on MacOS 11 BigSur   MacOS 11 Big Sur requires additional System Extension permissions beyond what is detailed in Additional Steps For Sophos Central Installations on MacOS 10.15 Catalina.  Apple has enforced these permissions, and they no longer be added automatically by software vendors such as Sophos. Important: If the System Extensions are not allowed, Sophos Central protections will not function properly, in spite of the Sophos Central application being installed. If the Full Disk Access permissions are not added, malware scanning will not function properly. Without Proxy permission, Web Protection cannot function. During

Read more

Should I Download this Application or Update?

Sometimes you might get something prompting you, on your desktop or laptop computer, to download or update an application.  The question is, should you, and (here’s a clue) why not? The general rule is: don’t accept an offer to do something you weren’t otherwise trying to do. There, just carry that rule around and you will be safe from this category of attacks.   But for those who want a bit more detail, here are some of the layers below that general maxim: Don’t download any application that you didn’t go looking for If something pops up anywhere offering you

Read more

How to Handle Web Links in Emails and Texts

How to handle web links in email and texts Here our are tips for how to avoid being phished, or having your credentials harvested.  These are steps that should be understandable and accessible to the majority of users.  Some of the steps assume you have a good understanding of how to “right-click” your mouse and copy a link, without actually clicking on that link.  If you are unsure about this, or any other aspect of the advice in this article, we recommend you do not proceed with that step, and ask us or someone else for help first. Don’t click

Read more

Additional Steps For Sophos Central Installations on MacOS 10.15 Catalina

Additional steps for Sophos Home installations on macOS 10.15 Catalina   What’s changed with Catalina MacOS After completing the Sophos installation, or upgrading to Catalina 10.15,  macOS users will need to perform additional steps in order to allow Sophos to fully protect their systems (especially to run Scans, and automatically remove malware from user folders), as well as to allow notifications to appear. This is due to a new security feature introduced by macOS 10.15-Catalina, related to Data protections, that requires users to manually grant Full Disk access to applications that need to access/modify user folders. Note:  Despite these changes, even

Read more

How To Resolve Sophos TPM PIN Issue For Surface Pro PCs

How To Resolve Sophos TPM PIN Issue For Surface Pro PCs Users who are using Microsoft Surface Pro PCs or other slate type devices might face an issue saying “TPM Pin could not be created”. Follow the bellow instruction to fix it. PLEASE NOTE that you must be logged into the PC through an account that has local administrator privileges.  If you are not sure how to do this, or do not have such access, please ask your IT administrator before proceeding. Right-click on the Windows logo and click Run. Type gpedit.msc and hit Enter. Local Group Policy Editor window will

Read more

How To Install Sophos Central Endpoint

How to Install the Sophos Endpoint Protection Client Application You will receive an email from Sophos asking you to download the installer file Click on the relevant link to download the Sophos Endpoint Protection installer. Note: Before you start installing Sophos Endpoint Protection, please uninstall your existing Antivirus application if you have any. Installing the Sophos Endpoint Protection Application: (MacOS) Unzip the Installer. Open the Sophos Installer.app file to start the installation. The Welcome screen will appear. Click Install. Enter local machine user credentials that allow application installations. Click Install Helper. The installation will start. Hit Quit once the installation

Read more

LastPass Teams/Enterprise – Accepting an Invitation

LastPass Teams/Enterprise – Accepting an Invitation When you receive an email invitation to join a LastPass Team or Enterprise account and you do not already have any kind of LastPass account, the steps you should follow are: Copy the Activation code and then click on Activate LastPass. This will take you to your web browser and you will see an Account Activation form. Paste the Activation code from the email above and then type in your new master password into the New Master Password field. (Remember the Master Password must meet the password criteria listed on this form). Then click

Read more

LastPass Teams/Enterprise Invitations

LastPass Teams/Enterprise Invitations Please see these articles to help with understanding LastPass Teams/Enterprise invitations, and deciding what to do if you already have a LastPass account: Understanding LastPass Teams/Enterprise invitations I have an existing LastPass personal/free account and it is associated with my work/organisation email address I have an existing LastPass personal/free account and it is *not* associated with my work/organisation email address I do not have an existing LastPass account, and have received an invitation to join a Teams/Enterprise account

Read more
Scroll to Top